FAQs

Q.What type of products do you sell for dogs and cats?

We offer a wide range of products for dogs and cats, including food, treats, toys, houses, health care, puppy essentials, dog supplies, cat litter, feeding bowls, beds, and more.

Q.How do I track my order once it has been shipped?
Once your order has been shipped, we will send you a Tracking ID via email or text message, depending on the contact information you provided during the process of placement. You can use this tracking number to track your order on our website.

Q.Can I cancel my order after it is placed?
If you need to cancel your order, please contact us as soon as possible. We will do our best to cancel your order before it ships. If your order has already shipped, you may return it for a refund or exchange as per our return policy.

Q.How long does it take for orders to be delivered?
Delivery times vary depending on your location and the shipping method you choose at checkout. Generally, orders are processed within 1-2 business days and delivered within 8-15 business days for standard shipping.

Q.What if I received a damaged or defective product?
If you receive any damaged or defective product, please contact us as soon as possible so we can make it right. We may offer a refund or exchange, depending on the circumstances.

Q.Do you offer any discounts or promotions for your products?
Yes, we regularly offer discounts and promotions on our products. You can sign up for our newsletter for updates on our latest offers and deals. Additionally, we may offer special discounts to our loyal customers and those who follow us on social media